This is what you can expect from us

Services & Knowledge

BIK GmbH sees itself as your partner.
Our process and IT experts will always find
the right solution together with you.

Methodology and expertise - the perfect combination

Founded as a spin-off from the University of Erlangen-Nuremberg, we have successfully established ourselves in the market since 1998 as a reliable partner for our clients—practical, experienced, and with strong connections to the academic world, enabling us to anticipate new developments in a timely manner.

 

In close partnerships with our clients, we combine practical and academic developments in a motivated, committed, creative, and approachable manner, implementing them in projects to benefit our customers.

We have continuously evolved and refined our portfolio, not only defining and optimizing company processes and establishing the necessary organization, but also bringing those processes to life.

Let’s generate
knowledge from
data together

Methodological Skills

Powerful IT systems produce process and business data. Together with you, we take on the challenge of turning this data into business-relevant knowledge for your company.

 

Smart Knowledge Engineering

Semantic networks function like people think – networked!

From Data & Information to Knowledge – Connect Your Business Objects!

Knowledge is the central asset of a company – knowledge about products, markets, customers, and processes.

Often, this knowledge is scattered, unstructured, stored in proprietary systems, or even only in the minds of employees, and is used intelligently to a very limited extent.

In the era of digitalization, it is essential to fully harness the potential of this knowledge. This is the mission and core principle of Semantic Knowledge Engineering. Using semantic networks, we connect your data, generating valuable knowledge for your company.

Knowledge graphs form the foundation for smart assistants based on large language models, such as GPT or Llama.

 

What Our Expertise Brings You

  • Analysis, design, and implementation of semantic relationships between your business objects

  • Intelligent use of your data and information, regardless of its complexity

  • Generation of new business knowledge – turning knowledge into a key asset for your company

  • Consistent company data and knowledge – one knowledge source can supply all data and knowledge consumers

  • Implementation of advanced solutions, such as configurators, selectors, digital twins, smart assistants, and offer automation

Business & IT Engineering

Digital transformation combines process and IT adjustments

Modern Solutions for Modern Businesses!

From classic consulting, a transformation task has emerged with the demands of Industry 4.0.

Understanding needs, recognizing opportunities, optimizing processes, and getting IT in shape—the tasks have not changed, only the focus. We bring 25 years of experience.

 

What Our Expertise Brings You

  • Efficient project execution with agile project management: Our SCRUM Masters ensure that projects run efficiently and are focused on delivering value.
  • Process management: We provide tailored solutions for your business processes and support you with analysis, documentation, optimization, implementation, and monitoring.
  • Mapping complex relational knowledge: Using semantic methods, we make previously hidden knowledge visible and usable.
  • Building and using digital twins: Configuration and structural knowledge enable the creation of a digital twin, e.g., for use in configurators, technical information, or simulations.
  • Application of Artificial Intelligence: We evaluate and integrate artificial intelligence mechanisms (e.g., machine learning, generative AI with large language models) into your processes.
  • Product Lifecycle Cost Management: With our solutions for efficient and standardized cost estimation across the entire product lifecycle, you make the right decision in every situation.
  • IT Business Alignment: In your projects, we bridge the gap between business and IT, helping you achieve optimal project solutions with innovative suggestions and enthusiasm.

 

Business Process Management

Smart processes for your company

Effectiveness and Efficiency in Your Operations

Business processes are the central lever for company success. They implement the strategy and are the foundation for efficient IT support. Processes create transparency and understanding of business operations, responsibilities, and regulations. Together, we implement this proactively and with technological robustness.

 

What Our Expertise Brings You

  • Establishing a complete process framework creates transparency in operations - for the executive team as well as for every individual employee.

  • Optimizations to eliminate weaknesses or unlock potentials are not based on gut feelings but on documented processes.

  • Responsibilities are clearly defined, tool usage and result types are predetermined and binding.

  • Processes are the foundation for introducing new IT tools—first, you need to know how to work, then you look for the appropriate IT support.

  • New employees integrate into company-specific processes much faster when they learn with the help of process models rather than studying prose from instructions.

  • Processes are the basis for quality and industry certifications (DIN, ISO, FDA, etc.).

Expertise

As a spin-off from the University of Erlangen-Nuremberg, we have been at the forefront of technological development since our founding in 1998. As a reliable partner for our clients, we have applied this expertise in a practical manner, delivering value in collaboration with our customers.

 

Product Data & Information Management

Product information is a valuable asset

From data comes information, and from information comes knowledge—knowledge is the central asset of the company! With our innovative solutions, you can structure your corporate data and create, translate, and distribute your complex product information efficiently, tailored to your customers and situations.
When used smartly, your product information can professionally complement your products and strengthen your bond with your customers.

 

Knowledge graphs as the technical basis for managing product data and information allow for representing complex relationships as they truly are—networked—not hierarchical. Relational databases and Excel solutions are outdated and prevent the full potential from being realized. Knowledge about your products and efficient support for your customers throughout the entire lifecycle from the customer's perspective create competitive advantages. Support your customers in the phases of overview, selection, purchase, installation, maintenance, expansion, renewal, and dismantling individually and contextually.

Particularly, highly variable products offer potential for semantic solutions. The maintenance engineer receives different information than the purchaser—because these roles require different information. Provide your customers with knowledge about the variant they use, not just the product in general! Support the application situation—the installation of an accessory requires different support than the maintenance of the base device!

 

What Our Expertise Brings You

  • We generate valuable knowledge from existing data and information sources.
  • Variable products and complex technical relationships are modeled so that both humans and machines can interpret them.
  • We position the generation of knowledge at the point where it originates.
  • Master data management is revolutionized by our semantic approach—efficient and transparent.
  • Presentation of your products is handled through selectors and configurators maintained by product management, not IT.
  • Represent your products in three dimensions and link the model with product-specific information—the digital twin is the foundation for knowledge transfer.
  • Valuable structural knowledge semantically mapped allows for the generation of 3D models from bills of materials (e.g., as a result of a configuration process).
  • Map standards (e.g., ETIM, ECLASS) through a semantic approach.
  • Make your products BIM-compatible (BIM = Building Information Modeling).
  • Generate customized technical documentation from a knowledge graph.

Product Lifecycle Cost Management

Structured cost calculation creates security and predictability

Maximum Transparency from the Start

With efficient product cost estimation, you are aware of all costs throughout the product lifecycle—from the initial idea to the phase-out of the product. Commercial and technical expertise are combined to ensure that the costs of complex products are determined and influenced early on. This provides you with planning certainty and helps you maintain an overview of your project.

 

Powerful Software for Maximum Efficiency

In implementing our PLCM approach (PLCM = Product Lifecycle Cost Management), we use FACTON EPC, the leading enterprise product costing solution not only for the automotive, aerospace, machinery, and high-tech electronics industries. This helps you optimize your product costs from the development phase onward. From the start, we work with our partner FACTON to ensure consistent costing across the company and that the premises for business decisions are securely documented. Together with you, we establish time-saving, cost-effective processes and cost estimations you can rely on.

 

What Our Expertise Brings You

  • Efficient and transparent costing processes across departmental boundaries
  • Support for costing through FACTON EPC—the most powerful costing solution on the market
  • Integration of internal systems (e.g., ERP) for optimized data exchange

Product selectors & configurators

Customer support in selecting and assembling products

Sales in the Age of Industry 4.0

A product selector assists your customers in choosing the right product from a wide range of variants. A product configurator allows the assembly of complex products through the composition of components and functions based on technical or sales rules.

Integrate the selection and assembly of the right product seamlessly into your processes—from customer support and advice to pricing, production, and delivery.

Enhance the configuration process with technical details, 3D visualization, provision of specific formats (e.g., ifc for Building Information Management), compatibility information, product innovations and successors, and advisory components. Smart assistants based on large language models like GPT or Llama offer customer support that was previously unimaginable.

 

What Our Expertise Brings You

  • Easy maintenance of selection and configuration knowledge by your product management, not by IT
  • Representation of complex issues and dependencies in modern web interfaces
  • Generation of 3D models from configuration results and output in various formats (STEP, ifc, jpg, pdf, etc.)
  • Optimized integration of selectors and configurators into business processes
  • Easy addition of any number of languages
  • Consideration of regional or industry-specific configuration rules

How We Apply Our Knowledge

Explore how we successfully apply our extensive expertise through our remarkable references. Be inspired by our outstanding projects and satisfied clients, and see for yourself the quality of our expertise.

 

 

Our References

Interested?

Our commitment to our customers is the integration of processes,
powerful IT solutions, and intelligent reporting for modern support of success-driven companies.
Explore the Future with BIK!

 

 

Contact us Career